Support

Getting started

• Classic #1 is permanently free and ready for everyday writing.
• The Home screen shows the available Tablet types. Select an owned Tablet to open it.
• Use My Tablets to view your owned Tablet spaces and their status.
• TODAY brings eligible items from owned Checklist, Appointments and Routines Tablets into one focused view.

Tablet access and locked Tablets

Tablet types are purpose-built for different needs. Some require a permanent one-time purchase. Selecting a locked Tablet opens its Product Info and purchase options rather than its editor.

Existing local content is not deleted merely because access is locked. After your purchase is confirmed again, the affected Tablet becomes writable. Some unsupported, refunded or revoked access states may remain readable but not editable.

Purchases

• Note 711 has no subscription. Classic #1 is free, and paid Tablets are one-time purchases.
• The platform Store displays and charges the final localized price.
• Use the same platform Store account that made the original purchase.
• Note 711 does not receive or store your card number, bank account details or payment credentials.

Restore Purchases

Open Home → Tablet Store → PROFILE → Restore Purchases. Use the same platform Store account as the original purchase and keep an internet connection available.

Restore Purchases checks your Store purchases and restores access to Tablets with a valid purchase. It does not restore locally stored notes or other Tablet content from another device. Note 711 does not provide cloud backup or content sync.

Notifications and reminders

• Add a time to an eligible appointment or routine before enabling a reminder.
• Choose the reminder timing in the item’s reminder settings.
• Allow notification permission when the app asks in context.
• If reminders do not arrive, check the device’s notification permission, battery restrictions, date, time and time zone.

Export a Tablet

In My Tablets, open the Tablet details and choose Export Tablet. Note 711 prepares a local export that you can save or share using the options provided by your device.

An export is a user-initiated copy. Completing an export does not delete the Tablet.

Permanent Delete

In the Tablet details, choose Delete Tablet and review the warning carefully. Permanent Delete removes that Tablet and all local data stored in it. The action cannot be undone, and any remaining capacity is also lost.

Export first if you want to keep a copy. The protected free Classic #1 Tablet cannot be permanently deleted.

Troubleshooting

• Update Note 711 and your device operating system to supported versions.
• Close and reopen the app, then try the action again.
• For Store problems, confirm the active Store account, internet connection and purchase status.
• For a locked purchase, use Restore Purchases before attempting another purchase.
• For export problems, confirm that the device has free storage and that a destination or sharing app is available.

Contact support

Email support@note711.com. Include your platform, Note 711 version, device and operating-system version, a short description of what happened, and the steps that reproduce it.

Do not send card details, passwords or other sensitive information. A screenshot is helpful only when it does not expose private Tablet content.